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Garlyn Shelton Volkswagen

My husband and I had a great experience at Garlyn Shelton Volkswagen! Tim was very helpful and informative. The customer service in the office was top tier and we walked out with our new car the same day!

Stephanie did an outstanding job and met all of my expectations.

Wonderful experience buying a car through Anna Secrest! She made it simple, and I felt like she was looking out to get me just the right car for me.....with the best possible deal! Love my new car!!

The BEST car purchasing experience we’ve had. Wonderful staff. Very honest. We will be back!

They are all so nice! Very knowledgeable. And cared about our needs. My husband travels extensively for work and is disabled. They helped put him in a vehicle that met our needs.

Thank you for resolving our issue!

We had an amazing experience with buying our new car. Ted and Miguel were so helpful and transparent the entire time. They took time to answer all of our questions. The financing portion is usually the worst and we enjoyed every bit of it. Everyone we worked with was very helpful and we felt very welcomed. We never felt rushed or overwhelmed during the process. Would definitely recommend this dealership for anyone looking for a new car.

We have purchased 3 cars from Garlyn Shelton Nissan but this is the first VW. But Cory was the best salesman we have ever had. He met us as soon as we drove up and walked up around until we found the one we wanted. We were very pleased with everyone and finance guy Damian Perez was great as well. He went over everything with us. After the deal Cory came back and helped me set up my iPhone and it’s all done. Great place.

Salesman was great finance Person also great. Manager did not budge on lowering price at all. I guess it’s good for the dealership but not very good from customers point of view.

For me, this was a “destination dealership” that had the vehicle I wanted in their inventory. They didn’t pressure me in any step of the process and their stellar sales rep Cory Morelock took a lot of time to give me two long test drives across different conditions. This extra attention and patience was much appreciated in contrast to the competitive buying environment in the city dealerships. I was able to take the time I needed to decide on my purchase and the sales team has been cooperative to help resolve minor items that needed to be addressed after delivery. This is a very professional and respectful dealership and I will direct anyone that I know to work with them if they are interested in a VW or Volvo (office next door)

Great place to shop for a car. Thank you all for the help made it quick easy was approved within the 30 minutes. Andy is a great sales manager breaks everything down fast and easy and makes you feel welcome. Ted my salesman give him a raise!! Guy is excellent, has great customer service skills and went above and beyond to get me the deal I wanted. Dame the finance guy broke everything down to me about the paperwork process and made sure I got the deal I liked. Approval process was very easy and they are straight toward with you about everything.

Great efficient customer service

Had a great experience with Ted our advisor and the rest of the employees. My experience was short, yet efficient and I was able to purchase my vehicle quicker than ever before which says alot. Would highly recommend this store and Ted!

I recently purchased my first new car, and I couldn’t have asked for a better experience! Ted DeGracia, my salesman, was incredibly helpful, patient, and knowledgeable. He took the time to understand what I was looking for and made sure I found the perfect car without any pressure. Damon Perez, the finance manager, made the financing process smooth and stress-free. He explained everything clearly, answered all my questions, and ensured I got the best possible deal. Andy Whitfield, the sales manager, was also fantastic, making sure everything went seamlessly. The entire team was professional, transparent, and genuinely cared about making this a great experience for me. Driving off the lot in my new car was an amazing feeling, and I couldn’t be happier with my purchase. If you’re looking for a dealership that values its customers, I highly recommend them!

I don't know where to begin, so let's start by saying a huge thank you to this team and location. Fate put us in kind, honest, and loving hands. This whole experience felt like a family gathering. Ted Degracia was our representative, and he was positive, inviting, comforting and readily prompt with information and options. This is the person you want involved in the whole process. Admirable job done, honest and his smile is contagious. Amazing people! Damon Porez was amazing, falling nothing short of a man with integrity. Also a person you want to meet, very inspiring and helpful. Andy Whitfield was awesome as well, very enthusiastic and well dressed. I know the names because they made it a point to introduce themselves and get to know us as people. Lifetime guest here, no doubt in my mind. Very grateful for this experience, they all left a positive impact.

Miguel was a great salesperson. He did not pressure us to buy. We got a great price and finance rate.

This is the second vehicle that we have purchased from Garlyn Shelton. Love the no pressure sales approach that Miguel has. He is a fantastic salesperson and will ask for him again when we buy our next car. We feel that we received a great price and fantastic finance rate. The purchase process was great. Definitely recommend purchasing from them.

The buying experience at Garlyn Shelton Volkswagen was one of the easiest and most pleasant buying experience I have had. The staff did not pressure me. They were helpful and answered all my questions. I live in Waco. There is a VW dealership in Waco. I chose to drive to Temple to buy a VW. I made the right decision.

Everyone was great and ensured we were taken care of from start to finish. We’d recommend to others!

Salesman seemed genuine; final sales rep was a bit pushy but honored my decision in the end. I received a slight discount due to dealer not having vehicle color I preferred. I do not believe I was offered the best value on my trade in and was not able to take advantage of the military discount as a military spouse, due to what we were told was VW policy, although my husband is a 28 year active duty veteran. Overall, I don't think it was a bad deal, but I know I could have gotten my payments under $500/month with a better trade in offer and military discount, especially with my 800+ credit score.

Cory was great! He was knowledgeable and pleasant to work with. He made the entire experience enjoyable.

Fast, friendly, and professional service. The waiting area and restrooms are kept very clean. Thank you for everything!

We had a great experience buying a Tiguan at this dealership. The staff were great and made the process very simple

great customer service! always aiming to please. Courteous and swift service!

So easy to deal with. Got exactly what I wanted and at the payment I needed.